How do I join?
Call in at the practice to complete a simple application form which will include full details of the
Agreement. You will need to bring your bank details. Alternatively, please call the Pet Health Plans team
on 0800 169 9958 to join over the phone. You will be sent a welcome letter, in which you will
find a copy of your full Agreement details. You have 14 days to cancel should you want to.
Planning for your pet's helath
At Walton Lodge we believe in a proactive, preventive approach to your pet’s healthcare. We know how
important your pet’s health is to you and we want to help you keep them happy and healthy for longer. This is why
we have designed the Pet Health Club. A Pet Health Club makes it easy for you to protect your
pet and your family against preventable diseases and discomfort by making sure your pet’s vaccinations,
parasite control and general health are all up to date. Regular check-ups and early diagnosis of any potential
health issues will help your pet enjoy a long, comfortable life, whilst saving you money and worry too.
Our Pet Health Club is not pet insurance: Instead our club includes the regular things – like vaccinations, flea, worm
and parasite treatments, health checks and advice in an easy monthly payment plan – the things that pet insurance
generally doesn’t cover. However young or old your pet, the Pet Health Club is designed to adapt to your pet’s
needs, from puppy or kitten, to adulthood and throughout their senior years. Our Pet Health Club is a simple and affordable way to get
all of the preventive care that our practice recommends for your pet. We have teamed up with Denplan Pet Health Plans, who
will collect your Direct Debits on our behalf and take care of the administration of the plans. This frees us to concentrate on looking after your pets.
Our Pet Health Plan for cats supports ICC’s WellCat for life programme.
See www.icatcare.org for more information on the International Cat
Care with expert advice for cat owners.
1) There is a discount of 5% on your total monthly fee if you have more than one pet on a Pet Health Plan.
2) There is a joining fee of £10 per owner (for life), plus a pet joining fee of £5 per animal. These fees will be
collected with the first payment.
3) If you cancel at any time other than on an anniversary of joining the plan, you will be required to pay the
practice either the outstanding amount for treatment received, or the monthly payments due until the
anniversary of your plan, whichever is lower.
4) No refunds are payable for any months paid before a pet’s death except
at the discretion of the practice.
5) Plans and prices valid from 1st May 2016.
6) The practice may require you to make an upfront payment or pay for treatment before the plan
If you have an out of hours emergency you can telephone our 24 hour Emergency Number: 01992 450597 or click Emergency Service and this will give details of how to contact this service.